Zb99 Terms & Conditions – What You Need to Know Before You Play

You must be 18 years of age or older to open an account at zb99. All information provided during registration must be accurate, complete, and up to date.

Each person may only open one account. If the same individual creates multiple accounts, those accounts will be cancelled and any funds held may be forfeited.

• You must provide your correct name, mobile number, and date of birth when registering.
• It is the user's responsibility to keep their account password confidential.
• Accounts must not be shared with or used by anyone else.
• Zb99 may suspend any account at any time if suspicious activity is detected.

The following payment methods are available for deposits at zb99. All transactions are processed instantly with no hidden charges.

• Deposits must be made only from a payment method registered in your own name.
• Deposits via third parties are not permitted.
• Using zb99 for money laundering or any illegal activity is strictly prohibited.

Account verification (KYC) is required to withdraw winnings from zb99. The KYC process involves verifying a copy of your National ID or passport along with your mobile number.

• The minimum withdrawal amount is BDT 500.
• Verified accounts are typically paid out within 1–24 hours.
• Withdrawals must be made to the same payment method used for the original deposit.
• Suspicious withdrawal requests may require additional time to verify.
• Wagering requirements must be met before bonus funds can be withdrawn.

Zb99 offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page.

• Each bonus can only be claimed once, unless stated otherwise.
• Bonus funds cannot be withdrawn before the wagering requirement has been met.
• If bonus abuse is detected, your account may be suspended.
• Zb99 reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being banned.

The following activities are strictly prohibited to maintain a fair and safe environment on zb99:

• Attempting to influence game outcomes using software or bots.
• Attempting to gain unauthorized access to another user's account.
• Exploiting platform security vulnerabilities for personal gain.
• Opening or operating an account using a false identity.

All games and betting activities on zb99 are governed by set rules. Each game has its own rules, which are listed on the respective game page.

• Odds in Sports Betting may change in real time.
• A bet cannot be changed once it has been placed.
• If a game is interrupted due to a technical issue, zb99's recovery policy will apply.
• The dealer's decision is final in Live Casino games.
• Slot games use an RNG (Random Number Generator) that is verified by a third party.

Zb99 is strongly committed to responsible gaming. We want gaming to be a source of entertainment only — never a source of problems.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a gaming break for a specified period.
• Self-Exclusion: Suspend your account for a set period.
• Betting History: Track all your gaming activity.

For more information, visit our Responsible Gaming View page.

Zb99 takes your personal data seriously. We use SSL encryption and advanced cybersecurity technology to keep your information safe.

• Your personal data is never sold to any third party.
• Your information is never shared with any party unless required by law.
• You may request deletion of your data at any time.

For more details, visit our Privacy Policy Read.

Either the user or zb99 may initiate account closure.

• Users can close their account at any time by contacting customer support.
• Please withdraw all valid balances before closing your account.
• Balances in accounts closed due to rule violations may be forfeited.
• A maintenance fee may apply to inactive accounts after 12 months.

If any dispute arises between zb99 and a user, we will first attempt to resolve it through mutual discussion.

• All complaints must be submitted to customer support within 30 days.
• Zb99's decisions shall be considered final unless clearly demonstrated to be in error by concrete evidence.
• These Terms & Conditions are governed under an international gaming license.